At Filosophie, we value your trust as much as your style. We promise to handle your personal information with care, transparency, and a lot of respect. To keep things clear (and compliant with Belgian & EU law), here is how we look after you:

1. The Essentials (To get your package to your door)
When you shop with us, we collect your name, email, shipping address, and payment details. We only use this information to process your order as quickly as possible. We share these details only with our trusted partners who help us get your treats delivered (like our couriers and secure payment providers). To stay in line with Belgian tax laws, we keep your invoice data for 7 years. Your general account details stay with us for up to 5 years after your last visit, unless you ask us to clear them sooner.

2. Staying in Touch
We’d love to keep you in the loop about new arrivals and special offers! We’ll only send you our newsletter if you’ve subscribed. Not feeling it anymore? No worries. You can unsubscribe at any time by clicking the link in our emails or sending a quick “hello” to [email protected].

3. A Little Something About Cookies
To make your experience on our site as smooth as silk, we use cookies. These small files help us recognize you and remember what’s in your cart.

Functional cookies keep the shop running.
Analytical cookies help us understand what you love so we can improve.

You’re always in control! You can adjust your browser settings to block cookies, though it might make shopping a little trickier.

4. Your Boutique Rights
Under Belgian law, you are the boss of your data. You have the right to:

• Peek at the data we have about you
• Fix anything that isn’t quite right
• Ask us to forget you (delete your data) or move it elsewhere
• Object to how we use your data or ask us to limit its use

5. Let’s Chat
If you have any questions about your privacy or just want to say hi, reach out at [email protected]. If you feel we aren’t meeting these promises, you have the right to contact the Belgian Data Protection Authority.